BEC (Systems Integration) Ltd, a leading supplier of data capture and voice solutions for the supply chain, logistics and manufacturing industries, has achieved Honeywell’s Vocollect™ Platinum Total Solution Provider (TSP) Status.
With a proven and trusted track record in supplying and implementing voice technology within a range of warehousing and distribution centre applications, the new Platinum TSP status represents a renewed accolade for BEC in terms of the impressive and innovative product picking solutions it has created with voice technology at their core.
Tony Hampson, Managing Director at BEC, explains “Conceptually, voice-directed picking is very similar to traditional RF scanner picking, but prompts are delivered and responses are provided by spoken word. Voice solutions can help businesses increase worker productivity by up to 35 percent, whilst reducing errors by up to 50 percent.”
In a voice-directed warehouse system, operators use a compact, wearable computer with a headset to receive instructions by voice. The computer is connected to the host business system (ERP or WMS) over a wireless network and the operator is able to confirm his or her actions verbally back to the system in real time.
Hampson continues, “For many years now, BEC has realised the benefits of voice technology in terms of allowing workers to operate hands and eyes free, particularly in fast-moving picking environments. We are extremely proud of our eSmart® Voice-directed warehouse solution, in which Honeywell’s Vocollect Solutions play a pivotal part. It is enormously satisfying to receive recognition for all our hard work and pioneering product development within this sector in the form of Platinum TSP Status.”
Honeywell Vocollect voice solutions provide industry-leading voice-based solutions for mobile workers worldwide. With an overall vision of helping clients to improve business performance with voice, Honeywell Vocollect voice solutions allows almost one million workers worldwide to distribute goods with increased accuracy, productivity and speed.
“Darrel Williams, EMEA Sales Director at Honeywell, concludes “BEC continues to impress. Committed to delivering value and great service, the team continue to stay true to the principles that made a partnership between Honeywell and BEC such a natural fit. In the years since we started working together, BEC have continually provided our customers with outstanding operational excellence through their adoption and integration of Honeywell Vocollect voice solutions. The Vocollect product line, together with BEC’s logistics and systems expertise coupled with an unwavering commitment to delivering additional value, has resulted in delighted and successful customers and of course market growth.
In recognition of their drive, enthusiasm and total capability, I am pleased to see BEC taking their deserved place on the top step, having achieved our coveted Honeywell Platinum Partner status. I am confident that they will continue to add Voice-driven value and competitive advantage to new and existing clients in all manner of logistics, maintenance and inspection environments.”