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Latest News: Exclusive Interview with Barrie Timson – Business Systems Manager at Raleigh UK Ltd - Exclusive Interview with Barrie Timson,Business Systems Manager at Raleigh UK Ltd Welcome to the first of our customer interviews. This month it’s with Barrie Timson, Business... Find out more...
“The new solution has quite simply transformed our warehouse applications. We now feel fully in control of our product placement, stock control and picking procedures. We have also received positive feedback from the users of the new system as they have found it easy and intuitive to use, and can definitely recognise the benefits of implementing an automated solution.”
“The eSmart data capture solution from BEC allowed us to redeploy 4 people, previously tied up with data entry, into other areas of the business, whilst increasing warehouse throughput by around 20%. The improved shipping operations also enabled us to extend the shipment deadline by at least one hour, allowing customers to place next day delivery orders up until 6:00pm the previous day. The system is proving so efficient that we are considering extending this to 7:00pm, which will be a significant benefit for our customers, many of whom find it difficult to place orders during normal office hours.”
“Using the eSmart® Warehouse solution has given us the ability to scan all items at the point of despatch resulting in our order accuracy improving close to 99.95% (by volume). This has resulted in a reduction in picking errors and has prevented customers receiving the incorrect products or orders causing unnecessary costs to both us and them”.
“By improving efficiency in our warehouse processes the BEC solution is giving Reynolds the ability to increase overall picking capacity, thereby allowing the business to increase the volume and variety of new business that we can adopt. …BEC’s solution is now an essential part of the operation. I’m trying to think how we would cope without it!”
“The new solution has drastically improved the way we track raw materials, whether they be ingredients or packaging, around our warehouse. We now feel fully in control of all our product placement, since the entire production process is now completely traceable. As far as BEC is concerned, we could not have asked for more. They have always been efficient and quick to respond to us, and thanks to taking the time to fully understand what we needed to gain from our new solution, they have done exactly what we asked for – and more.”
“Replacing our asset management system with Psion iKon handheld devices running software from BEC has allowed us to consolidate systems and improve the efficiency of our teams by giving them access to enhanced functionality that interacts with the site CMMS; M3.”
“BEC provided a high quality, competitively priced Voice solution that built on and incorporated our existing system. By mimicking the transactions used on our hand held computers, the new Voice system has ensured our Pickers can effectively use the Voice terminals with minimal training. …We have improved productivity and accuracy which has readily justified our investment.”
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