Horseware Ireland is one of the world’s most well-known and prestigious designers and manufacturers of equestrian products and accessories. With a turnover of approximately €40 million, Horseware is a true global enterprise which employs over 600 people worldwide. Due to a period of expansion and rapid business growth, Horseware gradually became unable to keep up with the ever-increasing volume of orders with the paper-based method it was using to record the movement of goods in, around and out of the warehouse.
Aware that a new and improved solution needed to be implemented in order to provide the company with the level of functionality required to cope with new levels of demand, Horseware sought to deploy a fully-automated solution within its warehouse facility.
The new voice solution has improved order traceability, increased efficiency and reduced order processing errors, which is enabling the company to continue to grow and become more profitable.