BEC (Systems Integration) Ltd, a leading supplier of data capture solutions for supply chain logistics and manufacturing, today announced it has achieved the level of Total Solution Provider (TSP) with Vocollect, the world leader in voice-based solutions for mobile workers.
As a previous Vocollect Host Systems Provider (indirect), and with a proven and trusted track record in supplying and implementing voice technology within a range of warehousing and distribution centre applications, the new TSP status represents a real accolade for BEC in terms of the impressive and innovative product picking solutions it has already created with voice technology at their core.
Tony Hampson, Managing Director at BEC explains, “In practical terms, voice-directed picking is very similar to traditional RF scanner picking, but the precise method in which prompts are provided and responses received is different. Voice solutions can help businesses increase worker productivity up to 35%, whilst reducing errors up to 25%.”
Voice-directed picking is an order selection method used widely in warehouse or distribution centre environments, whereby verbal commands are given to and received by a human warehouse worker. In a voice-directed warehouse system, operators use a compact, wearable computer with a headset incorporating a speaker to receive instructions by voice. The computer is connected to the host business system (ERP or WMS) over a wireless network, and the operator is able to confirm his or her actions verbally back to the system in real time.
Hampson continues, “For many years now we have realised the benefits of voice technology in terms of allowing workers to operate ‘Hands-Free, Eyes-Free™, particularly in fast-moving picking environments. We are extremely proud of our eSmart Voice-directed warehouse solution, of which Vocollect’s voice technology is key. It is extremely satisfying to receive recognition for all our hard work and pioneering product development within this sector in the form of a prestigious direct partnership with Vocollect.”
Vocollect is the leading developer and manufacturer of voice-based solutions for mobile workers worldwide. With an overall vision of helping its clients to improve business performance by using voice-based solutions, Vocollect’s voice technology allows almost a million workers worldwide to distribute goods with increased accuracy, productivity and speed.
Darrel Williams, Regional Director, Northern Europe and South Africa at Vocollect concludes, “We are extremely pleased with this new partnership with BEC. It has been clear to us for some time that BEC has a very strong platform and knowledge base to develop and expand our market leadership in voice solutions. The value that Vocollect delivers to our customers is reflected in the way that BEC approaches new opportunities and services its existing customers. Our ambitions for the future will continue to build on our shared values and I am confident that the UK market will hear good things from this partnership with BEC in the coming months.”